Payment Policy

At Lily’s Closet, we offer secure and flexible payment options depending on your region. Available payment methods may vary by country, and customers are responsible for checking which options are shown at checkout.

1. Available Payment Methods

We currently support a range of internationally accepted payment options, including methods commonly used in Canada and other supported regions.

Possible payment methods may include:

  • Credit & Debit Cards (Visa, Mastercard, American Express where available)
  • Apple Pay (if supported by your device and region)
  • Google Pay (if available in your region)
  • Other region-based local payment options shown at checkout

Please note:

  • Payment methods such as PayPal or Klarna are not guaranteed to be available
  • Only the payment options displayed at checkout are valid for your order

2. Payment Security

All transactions are processed through secure encrypted connections (SSL technology).

This ensures:

  • Your payment information is fully protected
  • No sensitive payment data is stored on our servers
  • Safe and secure checkout experience at all times

3. Order Processing

Orders will only be processed once payment has been successfully completed.

If a payment fails or is not completed:

  • The order will not be confirmed
  • Items may be released back into stock

You will receive an order confirmation once your payment has been accepted.

4. Refunds

If you are eligible for a refund (for example, after an approved return), the refund will be issued to your original payment method.

Refund processing time:

  • Up to 14 days after we receive and approve the returned item

Please note that processing times may vary depending on your bank or payment provider.

5. Payment Issues

If you experience any issues during checkout or payment processing, please contact our support team:

Lily’s Closet
Email: info@lilys-closet.com**

We aim to assist you as quickly as possible.

6. Contact Information

For any questions regarding payments or transactions, please contact:

Lily’s Closet
Email: info@lilys-closet.com