Shipping Policy
1. Order Processing
Each order at Lily’s Closet is handled with care to ensure quality and accuracy.
Please allow 1–3 business days for order processing before dispatch.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
Our standard delivery timeframe is 5–15 business days, depending on your location.
We work with trusted shipping partners to ensure your order arrives safely and efficiently.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Please note that delivery times are estimates and may vary.
3. Shipping Fees
We are pleased to offer complimentary shipping on all orders, with no minimum purchase required.
All packages are delivered directly to your address at no additional cost.
4. Order Placement
Placing an order on our website is simple:
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Select your desired items and add them to your shopping cart.
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Proceed to checkout and carefully review your shipping details.
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Choose your preferred payment method — all transactions are processed through our secure, SSL-encrypted system.
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Once your order is completed, you will receive an order confirmation email for your records.
5. Delays & Availability
While we aim to meet our stated delivery times, shipping may occasionally take longer due to:
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Peak seasons
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Customs processing
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Unforeseen global shipping delays
Our team closely monitors all shipments and is committed to ensuring your order arrives as quickly as possible.
6. Customer Care
If you have questions about your shipment, delivery status, or need assistance, please contact our Customer Care team at:
📧 info@lilys-closet.com
We are always happy to assist you.